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Terms & Conditions

By accessing and using our website or purchasing products from Card Roll Company, you agree to the following terms and conditions. Please read them carefully.

1. General:

  • These terms apply to all sales, services, and website usage.
  • We reserve the right to update or amend these terms at any time.
  • Continued use of our website after changes indicates acceptance of the updated terms.

2. Products & Services:

  • All products (till rolls, card machines, printing services, POS systems, utilities, etc.) are subject to availability.
  • Product descriptions, specifications, and prices are accurate to the best of our knowledge, but may change without notice.
  • Images are for illustrative purposes only; actual products may vary slightly.

3. Orders & Payments:

  • Orders are confirmed once payment is received.
  • We accept secure payments via bank transfer and card (Visa, Mastercard, and other major debit/credit cards).
  • All transactions are processed securely via trusted third-party providers.
  • Prices include applicable taxes unless otherwise stated.

4. Delivery:

  • We deliver across the UK using Royal Mail, DPD, DHL, and FedEx.
  • Standard delivery: 3–5 working days.
  • Express delivery: Next-day options available (cut-off times apply).
  • Delivery times may vary depending on the courier and location.

5. Returns & Refunds:

  • Items may be returned within 14 days if faulty, damaged, or incorrect.
  • Refunds or replacements will be processed promptly after inspection.
  • Customized or printed items may not be eligible for return unless defective.
  • Customers are responsible for return shipping unless the item is faulty.

6. Liability:

  • We are not liable for delays caused by courier services or circumstances beyond our control.
  • Our liability is limited to the value of the product purchased.
  • We are not responsible for indirect losses such as business interruption or loss of profits.

7. Privacy & Data Protection:

  • Your personal information is handled in accordance with our Privacy Policy.
  • We use secure servers and encryption to protect your data.
  • We do not sell or share your personal information with unauthorized third parties.

8. Website Use:

  • You agree not to misuse our website or attempt unauthorized access.
  • Content on the website is protected by copyright and may not be reproduced without permission.

9. Governing Law:

  • These terms are governed by UK law.
  • Any disputes will be subject to the jurisdiction of the UK courts.

10. Contact Us:

For any questions regarding these Terms & Conditions, don't hesitate to get in touch with us:

  • Email: info@cardroll.co.uk
  • Telephone (Office): 0161 818 9696
  • Mobile (Support): 07516 219115